Amazing customer service all the way from first contact via email to visiting the shop and buying the item. Thorough product knowledge, good pre owned watch offerings with a good service department. Well worth the 2 hour trip down.
I've had both a watch and my wedding ring from Avanti. Hugely impressed by the customer service on both occasions - fully recommended.
30 years of happy purchasing at 'Avanti'. A recent commission to the 'Avanti' design team has been conducted in such an exemplary manner that I feel a few lines of appreciation should be aired.. From my initial idea, through all the months of decision-making, mostly by email plus computer graphics, the unstinting help and patience of all staff involved resulted in a stunning piece of jewellery. Headed by owner Alan Matkin, the staff are a noticably happy cohesive team, yet each with a style and individual personality that adds great pleasure to my visits in person.. Wonderful welcoming service to the customer, and the expertise to back it up. This is to be applauded !
We bought our wedding rings from Alan at Avanti Jewellers and we couldnt be happier. Nothing is too much trouble, everyone is so friendly and their knowledge on diamonds and metals is second to none. There is never pressure to buy a more expensive piece, you are given all the time in the world. I adore my wedding ring, it is a beautiful platinum band with 12 diamonds (1 carat) and I love it more because Alan helped us every step of the way. My husband loves his too and again, everything he wanted (not too heavy, stylish, not matt etc etc) was spot on with his titanium band. Thanks Alan, Ill be back every year to get it polished. :)
My daughter received a Christmas gift from her aunt that lives in the Orkneys ,, it wasn't really her taste so I contacted Avanti and a lovely lady called Stacey was absolutely brilliant ,we had no receipt and only a rough idea when it was purchased,,, Stacey was brilliant straight away she sorted everything out sending information and pictures till we picked an exchange nothing was too much trouble , Absolutely first class service I would definitely recommend you try these guys
Avanti Jewellers of Ashbourne is a UK Jewelry Store based in Ashbourne, East Midlands. Avanti Jewellers of Ashbourne is located at 2-4, Church St, Ashbourne DE6 1AE, UK.
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